EasyLink

EasyLink is a leading global provider of cloud-based electronic messaging and transaction services that help companies optimize relationships with their partners, suppliers, customers, and other stakeholders. Our services portfolio spans both on-demand business messaging and supply chain solutions, creating attractive economies of scale with unparalleled quality and a single point of accountability:

EDI VAN services that optimize the efficiency, reliability, and reach of your electronic supply chain. EDI capabilities that can plug your technology gaps in ways previously unachievable.

Cloud-Based Fax solutions that can reduce your fax costs by up to 70% while automating workflows, speeding the delivery of high-volume messaging, and facilitating compliance with today’s security and records-keeping mandates. Outsourced fax has never been easier or more affordable.

Hosted File Transfer services that empower your enterprise to share and manage vital high-volume data exchanges – the heart of your business information – safely and cost-efficiently.

Notifications services supporting a flexible, unified, multi-modal communications strategy that lets you reach your customers and stakeholders in their preferred modality – the modality they will most likely respond to.

Secure Messaging solutions creating a 100% secure email platform – integrated directly into the back office – so your outbound messages meet today’s toughest industry-mandated and government security standards.

 

Where does your business want to go?

EasyLink can help you get there.

 

EDI - Electronic Data Interchange

For thousands of companies, the EDI-based supply chain is the most important messaging infrastructure they have. But with an everchanging business environment and technological advances, staying up-to-date and optimized can be difficult and problematic.

There are many large EDI hubs with mission-critical applications and likewise, there are small suppliers who are not set up to do Electronic Data Interchange at all. Some companies may setup EDI services in the hopes to trade with their trading partners, but then realize not everyone has the same capabilities. It’s crucial for companies to be able to bridge the gap between disparate systems, data formats and communication protocols in order to trade with anyone of any size in their community and keep their business thriving.

Our EDI Services - EDI VAN, Web EDI, EDI Managed Services, and EDI Service Bureau - provide you with a world of opportunity to strengthen your existing business relationships and add new partners and vendors at will.

EasyLink’s broad portfolio of 100% outsourced EDI services provides companies with an array of options to optimize the efficiency, reliability, and reach of your electronic supply chain while reducing costs, infrastructure, and overhead.

 

Fax

For many organizations, fax still remains a vital means of conducting business with your customers, partners and vendors. If you’re still using fax servers and fax machines, you’re putting unnecessary constraints not only on your budget but on your IT resources, detracting them from managing your critical business infrastructure because they’re managing your faxing. And if you’re like most companies today, you’re probably faced with a forced upgrade to your server environment because of obsolete software and hardware. There’s no reason to allocate more time and money into server upgrades when you can outsource to EasyLink.

Reduce the total cost of faxing by up to 70% by eliminating fax server hardware and software, and centralize the management of your faxing with EasyLink’s 100% outsourced solution.

• EasyLink's Desktop Messaging or new Fax2Mail allows users to send and receive faxes within their existing e-mail clients – no hardware or software required.
• EasyLink’s Production Messaging automates the distribution of your high volume system originated messages for delivery as fax, e-mail, secure e-mail, or EDI.
• EasyLink’s Document Capture and Management automates the processing of your inbound faxes and e-mail forms converting information from these forms into electronic data such as XML, EDI and many other formats for import into your business system.
• EasyLink’s Workflow Services enables your company to manage the workflow of inbound business documents with queue management, business rules management, routing, assignment, field validation and more.

Why manage the hardware, software, and telecom infrastructure required to support faxing when you can leave it to the experts at EasyLink.

EasyLink Fax and related services allows companies to reduce costs, meet security and compliance regulations, and reallocate IT resources to more strategic initiatives.

 

Managed File Transfer

It is well known that the amount of data being transferred between companies is growing at an exponential rate. Much of this increased traffic is driven by organizations' needs to increase the efficiencies of their business processes. This increased demand for efficiency inevitably means that companies are required to tie their business processes closer to those of their customers and partners.

Unfortunately, companies that do not have a corporate-wide strategy for managing these high-volume file transfers face a dangerous dilemma. Individual departments inevitably end up creating their own costly, homegrown connections that cannot be managed and threaten the enterprise with security breaches. Worse yet, companies end up relying on e-mail or other ad-hoc ways of moving critical business information. The risk of non-compliance in this unmanaged environment – and its potential impact on business operations and growth – is unacceptably high.

Outsourced Managed File Transfer helps companies to solve both problems at once. Companies that leverage a hosted Managed File Transfer application enable better and more efficient communications with their partners – while increasing security and visibility and decreasing costs.

 

Notifications

Communication is crucial to success in today's business environment. Whether it is with your clients, partners or with your organization's internal teams, these communications influence the way the recipients act. The right message, received at the right time, makes all the difference in the world.

All businesses, regardless of their size, must be able to provide exceptional service and utilize their assets to the fullest potential. New challenges face organizations daily, but with the right technology, business processes can be performed easily and efficiently.

EasyLink Notifications is a fully outsourced solution that provides automated electronic notifications and reminders that can set your business apart from the competition as well as decrease communications costs, enhance customer satisfaction, increase revenue and improve employee productivity.

 

Secure Messaging

Every message you send may put your business at risk.

From credit card security requirements to healthcare privacy mandates, businesses and organizations need to communicate in compliance with a wide range of confidentiality and record-keeping standards. Enterprises that cannot keep pace are putting their customer relationships, business partnerships, and reputations at risk.

Unfortunately, many organizations still experience technology gaps with their customers and partners that increase the likelihood of unauthorized access to confidential information. These gaps include the use of fax machines and unsecure e-mails that can create windows of risk, exposing transactions to potential non-compliance or malicious activity.

EasyLink Secure Messaging is a fully outsourced secure messaging solution that integrates directly with your existing business processes, enables you to optimize customer adoption, and makes it easy to transition to a 100% secure e-mail platform.

 

Telex

EasyLink recognizes the ever-changing demands of business communication technologies, but we also realize the continued need for a means of communication offering a reliable, hard copy messaging solution that supports and verifies transactions. Telex solutions still remain an important means of electronic communications for exchanging critical communication exchanges in industries such as finance and shipping.

That’s why EasyLink continues to offer Telex as part of our global suite of messaging services. And we remain committed to maintaining a strong Telex presence for the long-term.

We offer several telex solutions including Traditional Telex, Internet Telex, Real-Time Telex or Telex Outsourcing. You can rely on EasyLink for your telex needs now and in years to come.